Quality Excellence

QUALITY EXCELLENCEGood quality work takes daily commitment from you to your employees. They need to be fully equipped to work together as an effective team in order to deliver high quality services and products to your customers, patients, students and clients.

Quality excellence requires teamwork in which you can depend on each other, and everyone knows what is expected of them. Catamount Career Development will provide you with customized work to help you achieve & maintain quality excellence in the following broad areas:

arrow Job descriptions & performance evaluations
arrowJob skills training
arrow Policies & procedures
arrow Product manuals
arrow Banking regulatory training & audits
arrow Team strengths analysis & coaching
arrow Team building & communication
arrow Mystery Shopper service, analysis & coaching
arrow Change management & workflow management
arrow Meeting facilitation
arrow Strategic Planning

Please contact us for a detailed listing of available topics we can customize to meet your needs.