Good quality work takes daily commitment from you to your employees. They need to be fully equipped to work together as an effective team in order to deliver high quality services and products to your customers, patients, students and clients.
Quality excellence requires teamwork in which you can depend on each other, and everyone knows what is expected of them. Catamount Career Development will provide you with customized work to help you achieve & maintain quality excellence in the following broad areas:
Job skills training
Policies & procedures
Banking regulatory training & audits
Team strengths analysis & coaching
Team building & communication
Mystery Shopper service, analysis & coaching
Change management & workflow management
Please contact us for a detailed listing of available topics we can customize to meet your needs.